Whoscall partners with Thailand Post to urge extra caution against scammers at New Year

Bangkok, Thailand – December 29, 2022: Whoscall, a leading anti-fraud caller ID mobile application that offers caller identification services developed by Gogolook Co., Ltd., has partnered with Thailand Post to raise awareness about the dangers of scam and fraudulent calls during the holiday season when the number of parcels sent by mail increases as Thais send gifts to friends and family.

Thailand Post is one of the most commonly used companies named by scammers to deceive unsuspecting victims, using one of Thailand’s best-known brand to trick customers to click malicious links, download malicious mobile applications , or pay for extra false postage fee.

As a result, Whoscall is partnering with Thailand Post to raise awareness among Thais to be extra vigilant and make extra checks to packages, mails, and calls they receive. During the New Year season, anti-fraud messages will appear on courier tape on parcels, on tent cards at 247 Thailand Post branches, on social media, and on videos made by influencers to remind everyone to take care.

“Whoscall’s goal is to utilize our anti-fraud expertise to protect Thais against fraudsters and scammers. We hope to build a trustworthy communication network for the whole world as the incidents of online and offline fraud increase. This partnership project with Thailand Post is a result of our common goal of warning Thai people to be aware of scammers,” said Manwoo Joo Chief operating officer, Gogolook.

Often, scammers will claim to be from a well-known and trusted organization in an attempt to win the trust of their victim. After gaining trust, scammers and fraudsters usually ask their victims to complete a familiar action, like clicking a malicious link, transfer money, making an online payment or ask for personal information such as address, bank account number and bank account balances. Common attempts at scams which use Thailand Post name are:

• Asking customers to download a malicious app with the promise of buying products at special prices.
• Posing as a Thailand Post employee on a call claiming the customer has ordered illegal goods and must pay fine
• Sending a fake email to customers and asking them to click a link leading to a scam website
• Offering the chance of a job with Thailand Post using a link to a scam website
• Calling to ask for an additional postage payment for goods the customer did not order
• Sending a fake website link promising rewards from Thailand Post

Whoscall and Thailand Post urge the public to take their time to question potential fraudsters and not allow them to rush them into doing something they may later regret. The companies suggest the following tips to deal with potential scams, and test if the call is genuine or not:

• Be tough! Do not be fooled by their story. Ask them questions about the reasons for their request and never transfer money or click the link they provide.
• Do not share personal information to strangers and keep your ID card number and the balance in your savings account to yourself. If the organization is legitimate, they should know these details already.
• After you speak to someone you suspect may be a scammer, check up on them by calling the official number of the organization they said they were from, or check the telephone number you received the call from Whoscall application.
• If you’ve been an unfortunate victim of a scam, take care to collect all the evidence you have and report the incident to the police.

“This new year, Whoscall wishes to extend our blessing to all users for a safe and scam-free year. Stay aware of all suspicious calls and be prepared for any potential fraud tricks. Users can help to fight against phone scams and fraud together by reporting suspicious or fraudulent numbers in Whoscall application to protect and help spread the warning to the community” said Titinun Suttinaraphan, Regional Marketing Director at Gogolook.

Powered by Gogolook, a TrustTech company, Whoscall has over 100 million downloads worldwide. A must have application for every smartphone, the application can be downloaded free from the App Store (iOS) and Play Store (Android). Once installed and set up, Whoscall will help identify unknown phone numbers and can also scan links from potentially malicious SMS messages.